Frequently Asked Questions

The Questions We Get Asked Most

We get it. You probably have questions before you hit “Add to Cart.” Here are some answers to the things you might be wondering about.

ABOUT PRACTICALLY NURSING

Who is Practically Nursing for?

Practically Nursing is for the people who live the healthcare life. Nurses, healthcare professionals, students, support staff, educators, and anyone who appreciates a good healthcare inside joke are welcome here.

We started with nursing, but we’re not about one job title. We’re about the culture, humor, and people behind healthcare.

Are your products only for nurses?

Not at all.

While nursing inspired the brand, our products are designed for the broader healthcare community. If you work in healthcare, study it, support it, or simply understand the humor, there’s a place for you here.

What products do you sell?

We currently offer healthcare-inspired apparel, with more products and accessories coming as we grow.

And yes, we already have a very long list of ideas.

Where is Practically Nursing based?

Practically Nursing is a Canadian healthcare brand, created with the Canadian healthcare community in mind and shipping across Canada and the United States.

What makes Practically Nursing different?

We wanted to create something that felt less generic.

Practically Nursing combines healthcare culture, humor, and everyday practicality to create products that healthcare professionals can actually relate to and enjoy wearing.

Some designs are subtle. Some are a little too specific. If you know, you know.

APPAREL

How do your shirts fit?

Sizing and fit can vary by product. Check the individual product listing for the available size chart and fit information before ordering.

When in doubt, measure a favorite shirt you already own and compare it with our size chart.

What are your apparel products made from?

Material and garment details are listed on each individual product page.

We believe you should know what you’re wearing, not just what it says on the front.

How should I care for my Practically Nursing apparel?

Follow the care instructions provided on the individual product listing or garment label.

Proper care will help keep your favorite healthcare humor looking good shift after shift.

Will you be adding more designs and sizes?

Absolutely.

We’re always working on new designs, products, and ways to make the collection more inclusive.

If there’s something you’d love to see, let us know. Your idea might become our next product.

Do you offer products for different healthcare professions?

Yes.

While nursing is where we started, we’re interested in creating products for the wider healthcare community, including different professions, specialties, and healthcare roles.

If you don’t see your profession represented yet, that doesn’t mean we’ve forgotten you.

ORDERS & SHIPPING

Where do you ship?

We currently ship across Canada and the United States.

Shipping options and costs are calculated at checkout.

How long will my order take to arrive?

Delivery times vary depending on the shipping provider, destination, and shipping method selected.

Once your order ships, you’ll receive tracking information so you can follow your package.

For more information, visit our Shipping + Returns page.

Can I track my order?

Yes!

Once your order ships, tracking information will be sent to the email address provided with your order.

Can I change or cancel my order?

Contact us as soon as possible if you need to change or cancel an order.

If your order has already entered processing or been shipped, we may not be able to make changes.

What if I entered the wrong shipping address?

Contact us as soon as possible.

If your order has not yet been processed, we’ll do our best to help. Once an order has shipped, we may not be able to change the delivery address.

RETURNS & EXCHANGES

What is your return policy?

Eligible items can be returned within 30 days of delivery.

Items must be unworn, unwashed, and in their original condition. Certain products may be excluded from returns or designated as final sale.

See our Shipping + Returns page for the full policy.

Can I exchange an item for another size?

Yes, exchanges may be available depending on the product and available inventory.

Contact us before sending anything back so we can confirm availability and provide the next steps.

What if my order arrives damaged or defective?

Contact us as soon as possible with your order number and photos of the issue.

We’ll review the situation and help determine the appropriate next steps.

Are shipping costs refundable?

Shipping costs may be refundable depending on the reason for the return.

Contact us before returning your order so we can review your specific situation.

How do I start a return?

Contact us through our Contact page before sending anything back.

Include your order number, the item you’d like to return, and the reason for your return.

We’ll review your request and provide the next steps.

PRODUCTS & IDEAS

Can I suggest a product or design?

Please do.

We’re always looking for the next healthcare inside joke, oddly specific work experience, or product idea that deserves to exist.

Send us a message through our Contact page. You might just inspire what comes next.

Will you be adding more products?

Definitely.

Practically Nursing is just getting started.

We’re working toward a growing collection of apparel, accessories, gifts, and healthcare-inspired everyday goods.

Some will be practical. Some will be ridiculous. All will be made for the people who get it.

Do you offer custom or personalized products?

Our current collection is made up of our own designs and products.

If you have an idea for something you’d love to see, reach out and let us know. While we may not be able to create custom orders, your idea could inspire a future product.

Practically Nursing. Healthcare, made practical.